Stretcher transport
In a stretcher transport, the patient is carried on a patient stretcher in a vehicle specially equipped for the purpose.
Learn more: Stretcher transport
Patient transport Basel & north-western SwitzerlandWe keep you mobile.
Lying down, in a wheelchair or seated — safely to your destination and back again. As the first IVR-recognised patient transport provider in north-western Switzerland.
4.6★★★★★★★★★★30 Google reviews IVR/IAS recognised Recognised by health insurers Here for you 365 days a year Companion travels free
These institutions work with us
Why Mobimed
Expert assistance — from your front door to your destination.
Between the hospital bed and the living room often lies the most uncomfortable hour of the day. Anyone travelling after an operation, in pain or in a wheelchair needs more than a vehicle — they need someone who knows how to transfer, secure and accompany a patient.
That is exactly why we exist. Our vehicles carry oxygen and a defibrillator, our staff are trained, and on every stretcher transport a second transport assistant always comes along. The Swiss Interassociation for Rescue Services (IVR) has audited and confirmed that we can do this — making us the first patient transport provider in north-western Switzerland to receive this recognition.
- Accompaniment from your front door to the treatment room
- A second transport assistant on every stretcher transport
- Defibrillator and oxygen on board
- Your companion travels free of charge
1stThe first IVR-recognised patient transport service in north-western Switzerland
365Days a year on duty — including weekends and public holidays
14Types of transport and special journeys, from stretcher transport to medical repatriation from abroad
0.–Cost for your companion — on every journey
Types of transport
All services How you travel with us
Wheelchair transport
With wheelchair transport, the patient stays seated in their own wheelchair.
Learn more: Wheelchair transport
Seated transport
Seated transport is the right choice for medically stable patients who can sit during the journey but need support getting in and out.
Learn more: Seated transport
Transport for pregnant women
In the Basel area, we offer a specialised transport service for pregnant women – for journeys to examinations and for the journey to hospital when labour begins.
Learn more: Transport for pregnant womenSpecial journeys
What else we are on the road for
From step-free everyday transport and recurring dialysis transport to medical repatriation from abroad.
Transport for people with disabilities
For us, transport for people with disabilities means accessible vehicles with a ramp or lift, trained staff and door-to-door assistance – for people with physical or multiple disabilities.
Learn more: Transport for people with disabilities
Wheelchair taxi service Basel
With our wheelchair transport service – often also called a wheelchair taxi – you stay seated in your own wheelchair: you enter the vehicle via a ramp or lift.
Learn more: Wheelchair taxi service Basel
Hospital transfers
On a hospital transfer, we take patients from one institution to the next: from a hospital to another clinic, from an acute hospital to a care home or from a clinic back to hospital.
Learn more: Hospital transfers
Rehab transport
With our rehab transport, we take you to the rehabilitation clinic after a hospital stay and back home again afterwards – by stretcher, in a wheelchair or seated, with your luggage and aids.
Learn more: Rehab transport
Transport to medical examinations
With our transport to medical examinations, we take you to your appointment – for example for an MRI, CT or X-ray, for chemotherapy or radiotherapy or for a follow-up check – and back again afterwards.
Learn more: Transport to medical examinations
Transport to the doctor
We drive you to your GP, dentist, specialist or physiotherapist and bring you back home after your appointment.
Learn more: Transport to the doctor
Transport service for seniors
Our private transport service for seniors takes you to the doctor, to hospital, to therapy, to the hairdresser or to visit family – and back home again.
Learn more: Transport service for seniors
Dialysis transport
Dialysis transport is not a one-off matter but a routine: usually three times a week, often for years.
Learn more: Dialysis transport
Airport transfer
We take you from your front door to the terminal – in your own wheelchair, seated or by stretcher.
Learn more: Airport transfer
Medical repatriation & journeys abroad
With our medical repatriation service, we organise ground-based return transport home or to a clinic for further treatment – within Switzerland and internationally.
Learn more: Medical repatriation & journeys abroadProcess
How a journey works
Five stages, from the phone call to the handover on the ward.
The booking comes in
By phone or via the form. We clarify what the journey requires: stretcher, wheelchair or seated, oxygen, a second assistant, isolation. These details determine which vehicle and which crew set off.
We are on site
The vehicle is there at the agreed time, with the ramp or lift extended before anyone has to go outside. Whoever is being picked up should not have to wait — least of all in the rain.
Boarding without transferring
In your own wheelchair up the ramp, on the stretcher or with support onto the seat. We do not lift you awkwardly from one seat to another unless we have to — every transfer is a risk, and uncomfortable too.
Everything is secured before we set off
Wheelchair in the four-point system, lap belt fastened, stretcher locked. It takes two minutes, and it is the part where we never cut corners. One accompanying person travels free of charge.
All the way to the ward, not just to the kerb
We take you inside — to reception, to the ward, to the waiting room. And if you wish, we will pick you up again after your appointment.
How it works
One form, straight to our dispatch team
Client
Who is ordering: hospital, care home, Spitex or private individual — with a contact person for queries and details of who receives the invoice.
Patient details
Who we are transporting and what we need to look out for: oxygen, isolation, stair chair, companion — all with a single tick.
Transport date
Set the date and pick-up time and enter the destination. Add the return journey straight away if needed.
Submit
The order reaches our dispatch team immediately. They schedule the vehicle and crew and get in touch if anything is unclear.
Google reviews
4.6What our customers say
«As a relative, I was taken seriously and included in the process, which was an enormous relief for me. … The vehicle is modern, the equipment is convincing, and everything went calmly and without unnecessary stress, which was particularly important to my mother.»
«The staff were punctual, patient and extremely respectful towards the patient. In a sensitive situation, that cannot be taken for granted.»
«Throughout all these years, we have found the Mobimed team to be an extremely reliable, competent and committed partner. … We can recommend Mobimed without reservation!»
For individuals
For you and your loved ones — one call is all it takes.
You can book a patient transport yourself, without any hospital involved: to the doctor, to an examination, to rehab or back home. We pick you up at your front door, a companion travels free of charge, and on request we will tell you the price in advance.
For hospitals, care homes and Spitex
One number, one contact person, reliable times.
Spital Liestal, Bruderholzspital, Spital Laufen and the Stiftung Alters- & Pflegeheime Binningen work with us. For institutions, that means fixed procedures, case number and cost centre directly in the order, and one consolidated invoice instead of individual receipts.
Behind the scenes
What a transport really looks like
No stock photos. Our vehicles, our people, photographed in Basel — click on any image to view it full size.
The team
18 people who accompany you on your way
Dispatch, administration and transport team — photographed at our base in Binningen. The person driving you should not be a stranger.
Meet all 18Names, roles, training level
Answers
What patients and relatives ask most often
What does patient transport in Basel cost?
The price depends on the type of transport, the distance and the level of assistance required. Call us on 0800 670 670 (free) — you will receive the information before you book. For medically necessary transport, the health insurer usually contributes to the costs.
Does health insurance cover the costs?
For medically necessary transport, compulsory basic health insurance (KVG/LAMal) generally contributes 50 per cent, up to an annual maximum. A medical prescription is usually required. Supplementary insurance often covers more.
How quickly can you carry out a transport?
Ideally, book planned journeys one day in advance. We accept short-notice orders as soon as a vehicle is available — please call us directly for these, as it is quicker than the form.
Are you an emergency service?
No. Mobimed only transports patients in a stable physical condition. Emergency care, administering medication and maintaining vital functions are the job of the ambulance service. In an emergency, dial 144.
Which area do you cover?
Our core area is Basel-Stadt, Basel-Landschaft and north-western Switzerland. Beyond that, we travel throughout Switzerland and, through our medical repatriation service, to other European countries as well.
Can a companion travel with the patient?
Yes, one companion travels free of charge with every type of transport. Please mention this when booking so that we can plan the seat.
Place an order
Book transport — online, straight to our dispatch team
Client, patient, appointment — one form that goes directly to our dispatch team. Prefer to call? That works too.
Verified, not just claimed
The first IVR-recognised patient transport service in north-western Switzerland
Recognition by the Swiss Interassociation for Rescue Services (IVR/IAS) is not a self-assessment but the result of an external audit of vehicles, equipment, training and procedures. Mobimed was the first patient transport provider in north-western Switzerland to receive it — and still holds it today.
Check the certificate in the IVR registerRecognised by health insurersOur journeys are recognised by Swiss health insurers as medical transport.
Trusted by hospitalsKantonsspital Baselland Liestal · Bruderholzspital · Spital Laufen · Stiftung Alters- & Pflegeheime Binningen
Here for you 365 days a yearMon – Fri 06:00–22:00, Sat – Sun and public holidays 08:00–22:00.
A companion travels free of chargeWith every type of transport — no surcharge, no discussion.