Wheelchair transport
With wheelchair transport, the patient stays seated in their own wheelchair.
Learn more: Wheelchair transportKBB — transport for people with reduced mobility in both Basel cantons
Glossary · Costs and insurance · also: KBB, Koordinationsstelle Fahrten beider Basel (coordination office), disability transport service Basel
In brief
The key points at a glance
The KBB (Koordinationsstelle Fahrten beider Basel) is the coordination office of the cantons of Basel-Stadt and Basel-Landschaft for journeys by people with reduced mobility. It enables eligible people who cannot use public transport to make reduced-price journeys — for leisure and everyday life, for example — with accredited transport companies.
Also called: KBB · Koordinationsstelle Fahrten beider Basel (coordination office) · disability transport service Basel · subsidised journeys Basel
What the KBB is for
People with disabilities or severely reduced mobility should be able to take part in social life, even if they cannot use trams and buses. To make this possible, the two Basel cantons subsidise journeys through the KBB. Those who are eligible pay a reduced amount per journey; the journeys are carried out by transport companies accredited with the KBB.
Typical KBB journeys are visits to family and friends, shopping, and cultural and leisure events. Who is eligible and how many journeys per month are subsidised is set out by the KBB in its regulations; the coordination office provides information directly (kbb-basel.ch).
The difference from medical patient transport
The KBB covers everyday life and leisure. Medically necessary transport — to the doctor, to hospital, to dialysis or to rehabilitation — is handled through your health insurer instead: with a medical prescription, a 50 per cent contribution from basic insurance up to CHF 500 per year and, where applicable, supplementary insurance or supplementary benefits (EL).
You book such journeys directly with Mobimed — online or on 0800 670 670 (free). We will tell you in advance what the journey costs.
How to access KBB journeys
If you want to use KBB journeys, register with the coordination office and provide proof of your reduced mobility. Once accepted, eligible people book their journeys with an accredited company. The KBB alone is responsible for questions about eligibility, fares and the journey quota.
For many people, the two services complement each other: KBB journeys for leisure and everyday life, a medical patient transport for appointments that require assistance, a stretcher or wheelchair securing by trained staff.
Tip for relatives: make a note of which journeys go through the KBB and which are medically prescribed. That way invoices go to the right place, and you avoid a doctor’s journey accidentally using up the KBB quota or a leisure journey ending up with the health insurer, which then has to reject it.
Which service for which purpose?
For those affected, the distinction is not always obvious, because in some cases the same vehicles are on the road. As a rule of thumb: if it is about leisure, family, shopping or culture and you are registered with the KBB, a KBB journey is usually the cheapest solution. If it is about a doctor’s or hospital appointment, therapy or a hospital discharge, medical patient transport with a medical prescription is the right way.
Medical patient transport also offers services that are not intended for leisure journeys: stretcher transport, assistance by trained staff right to the ward, oxygen and a defibrillator on board. If you are unsure which option is right, it is best to clarify this directly — with the KBB for leisure journeys, with the transport company for medical appointments.
In practice
Lisa in her wheelchair: a concert and a check-up
Lisa from Birsfelden uses an electric wheelchair. To go to a concert on Saturday evening, she uses a reduced-price KBB journey with an accredited company. Her six-monthly check-up at the hospital, on the other hand, is medically prescribed: she books this transport as a wheelchair transport and submits the invoice with the prescription to her health insurer.
Related services
All services What we can drive for you
Transport for people with disabilities
For us, transport for people with disabilities means accessible vehicles with a ramp or lift, trained staff and door-to-door assistance – for people with physical or multiple disabilities.
Learn more: Transport for people with disabilities
Wheelchair taxi service Basel
With our wheelchair transport service – often also called a wheelchair taxi – you stay seated in your own wheelchair: you enter the vehicle via a ramp or lift.
Learn more: Wheelchair taxi service BaselAnswers
Frequently asked questions: KBB
Is the KBB the same as a patient transport?
No. The KBB subsidises journeys for people with reduced mobility in everyday life and leisure. Medically necessary transport is handled through the health insurer.
Is a medically prescribed transport handled through the KBB?
No. Medically prescribed transport is billed through the health insurer, not through the KBB. The coordination office for both Basel cantons is responsible for KBB journeys; you book medical transport with Mobimed on 0800 670 670 (free).
Where can I find out whether I am eligible for the KBB?
Directly from the KBB coordination office (kbb-basel.ch). It sets eligibility, fares and quotas.
Glossary
All terms Related terms
Types of transportTransport serviceA transport service takes people who cannot or should not drive themselves to appointments and back home — often older people or people with disabilities.Costs and insuranceTransport costs and health insuranceFor medically necessary patient transport, basic health insurance in Switzerland covers 50 per cent of the costs, up to a maximum of CHF 500 per calendar year.EquipmentElectric wheelchair in transportAn electric wheelchair is a wheelchair with an electric motor and battery, controlled by joystick.Types of transportWheelchair transportWheelchair transport is a form of patient transport in which the person stays seated in their own wheelchair.
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Recognition by the Swiss Interassociation for Rescue Services (IVR/IAS) is not a self-assessment but the result of an external audit of vehicles, equipment, training and procedures. Mobimed was the first patient transport provider in north-western Switzerland to receive it — and still holds it today.
Check the certificate in the IVR registerRecognised by health insurersOur journeys are recognised by Swiss health insurers as medical transport.
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